Privacy Policy
Last updated: July 22, 2026
Jim Winter Auto Body (“Jim Winter Auto Body,” “we,” “us,” or “our”) respects your privacy rights. This Privacy Policy describes the categories of personal information we collect, the purposes for which that information is used, how it may be shared, how to manage your privacy preferences, and your rights regarding your information when you visit jimwinterautobody.com (the “Site”) or use our auto body repair and related services.
1. Categories of Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
- Identifiers — name, mailing address, email address, phone number, and similar identifiers.
- Vehicle information — make, model, year, VIN, license plate, and repair/damage history.
- Insurance and financial information — insurance carrier, claim numbers, deductible information, and payment information related to your repair.
- Commercial information — records of services requested, repair history, and appointment history.
- Internet or other electronic network activity information — browsing history on our Site, interaction with our Site, and information regarding your interaction with our advertisements.
- Geolocation data — approximate location derived from your IP address.
- Inferences — preferences and characteristics inferred from the information above, used to improve our services and communications.
2. Purposes for Which We Use Personal Information
- To schedule, perform, and follow up on repair services.
- To communicate with you about your vehicle’s repair status.
- To coordinate with your insurance company on your behalf, where authorized.
- To respond to inquiries submitted through our Site.
- To send appointment reminders, service updates, and — where you’ve opted in — promotional communications.
- To maintain, improve, and secure our Site and services.
- To measure Site traffic, diagnose technical issues, and understand how visitors use our Site.
- To deliver relevant advertising, including on third-party sites, where permitted.
- To comply with legal, regulatory, insurance, and recordkeeping obligations.
3. Cookies and Tracking Technologies
Our Site deploys cookies and similar tracking technologies, which fall into the following categories:
- Essential cookies — necessary for core website features, accessibility, and remembering your cookie preferences. These may interact with or be shared with third-party service providers who help operate the Site.
- Functional cookies — support error reporting and remember settings, enabling optional functionality (such as live chat and similar tools). Use of these cookies may involve data collection and sharing with third parties who provide those tools.
- Analytics cookies — measure website statistics and user interactions to help us understand and improve the Site.
- Targeting cookies — used for cross-site, retargeted advertising.
You may reject targeting cookies at any time through the cookie preference option on our Site; essential, functional, and analytics cookies will still apply to support core Site operation. If you choose to allow all cookies, you consent to the use of all of the above categories and the sharing of the information they collect with our third-party service providers.
We honor the Global Privacy Control (GPC) signal and similar opt-out preference signals. If your browser sends a GPC signal, we will treat it as a valid request to opt out of the sale or sharing of your personal information for cross-context behavioral advertising, and will disable non-essential targeting cookies for your visit accordingly.
4. How We Share Personal Information
We do not sell your personal information for money. We may share personal information with:
- Service providers who help us operate the Site, host data, process payments, manage repair workflows, or deliver communications on our behalf (for example, our repair-status tracking partner, Reynolds & Reynolds).
- Insurance companies, with your authorization, to process claims related to your repair.
- Advertising partners, limited to information collected via targeting cookies, unless you have opted out as described above.
- Legal or regulatory authorities, when required by law, or to protect our rights, property, or safety, or that of others.
- A successor entity, in the event of a merger, acquisition, financing, or sale of business assets.
5. Your Privacy Rights and Choices
Depending on your state of residence, you may have the right to:
- Know/Access — request the categories and specific pieces of personal information we have collected about you.
- Delete — request deletion of personal information we have collected from you, subject to certain exceptions (for example, information we must retain for legal, insurance, or recordkeeping purposes).
- Correct — request correction of inaccurate personal information.
- Opt out — opt out of the sale or sharing of personal information and of targeted advertising, including via the GPC signal or the cookie preference option on our Site.
- Non-discrimination — you will not receive discriminatory treatment for exercising any privacy right.
To exercise any of these rights, contact us using the information in Section 9 below. We may need to verify your identity before completing your request.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, insurance, accounting, or reporting requirements associated with vehicle repairs and claims.
8. Arbitration Provision
Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, your use of the Site, or our collection and use of your personal information shall be resolved through binding, individual arbitration rather than in court, except that either party may bring an individual claim in small claims court. This provision does not permit class, collective, or representative actions. By using the Site, you and Jim Winter Auto Body agree to waive any right to a jury trial or to participate in a class action with respect to any such dispute. If any part of this arbitration provision is found unenforceable, the remainder shall remain in effect to the fullest extent permitted by law under the State of Michigan.
9. Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise any privacy rights, or want to manage your cookie preferences, contact us:
Jim Winter Auto Body
3303 W. Michigan Ave, Jackson, MI 49202
Phone: (517) 787-7509
Or visit our Contact Us page.
Terms of Use
Condition of Use
By visiting and using the website you accept these conditions. Please read them carefully.
Electronic Communications
When you visit jimwinterautobody.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, video, design, photo, and software, is the property of jimwinterautobody.com or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of jimwinterautobody.com, with copyright authorship for this collection by jimwinterautobody.com, and protected by international copyright laws. Some of the graphic work or contents on the website may contain and use copyrighted material. If you are the owner of the said material, you may request them to be removed from the website.
Contact Us
If you have any questions about this Terms of Use, You can contact us:
- By visiting this page on our website: https://jimwinterautobody.com/contact-us/